Experience Our Benefits
Reduced IT admin costs, increased reliability, reduced risk and accelerated reporting.
CLOSE OF BUSINESS (COB)
A well-maintained and automated COB process is essential to your financial institution’s growth.
HELPDESK COORDINATION
We will act as a conduit and work closely with Temenos’ team to quickly resolve any issues you may encounter.
RELEASE MANAGEMENT
We plan and orchestrate application releases with transparency through the use of tracking codes starting from inception and all the way into production.
CREATE/INSTALL DATA SETS
We work with Temenos to implement the development and deployment of Data Sets (DS Packs) into the environments.
TRAINING
This includes Functional Training, Technical Training, User Readiness, User Training, Business Process Documentation, Instructional Design and Facilitation.
ANNUAL PERFORMANCE CHECKUP
We use Temenos-specific diagnostic tools which generate a detailed report on the system status as well as optimization recommendations.
SUPPORT
Once we have implemented the solution, it is our goal to help you extract maximum value and performance from your investment. Affinity consultants will assist you throughout the process.